/* Dedicated conversation surface; all styles are scoped to assistance. */
.pn-support-page {
  --pn-care-header-height: 76px;
  --pn-care-footer-height: 44px;
  --pn-care-admin-height: 0px;
  background: var(--pn-white);
}
.pn-support-page.admin-bar { --pn-care-admin-height: 32px; }
.pn-support-page .pn-main { background: var(--pn-white); }
.pn-care-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  min-height: var(--pn-care-header-height);
  padding: 12px var(--pn-space);
  background: var(--pn-white);
}
.pn-care-brand { display: inline-flex; align-items: center; flex: 0 0 auto; }
.pn-care-brand img { display: block; width: 140px; max-height: 48px; object-fit: contain; }
.pn-care-back {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 44px;
  color: var(--pn-ink);
  font-size: 14px;
  line-height: 1.3;
  text-decoration: none;
}
.pn-care-back svg { width: 18px; height: 18px; flex: 0 0 auto; }
.pn-care-back:hover { color: var(--pn-accent); }
.pn-care {
  display: flex;
  min-height: calc(100vh - var(--pn-care-header-height) - var(--pn-care-footer-height) - var(--pn-care-admin-height));
  min-height: calc(100dvh - var(--pn-care-header-height) - var(--pn-care-footer-height) - var(--pn-care-admin-height));
  padding: 0;
}
.pn-care [hidden] { display: none !important; }
.pn-care-layout {
  display: flex;
  flex: 1;
  flex-direction: column;
  min-width: 0;
  width: 100%;
  max-width: 1180px;
  margin: 0 auto;
  padding-inline: 40px;
}
.pn-care-intro { padding: 26px 0 24px; text-align: center; }
.pn-care-intro-short { display: none; }
.pn-care .pn-care-intro h1 {
  margin: 0;
  color: var(--pn-ink);
  font-size: 48px;
  font-weight: 500;
  line-height: 1.1;
  letter-spacing: -.035em;
  text-wrap: balance;
}
.pn-care .pn-care-intro p {
  max-width: 58ch;
  margin: 16px auto 0;
  color: var(--pn-muted);
  font-size: 17px;
  line-height: 1.5;
  text-wrap: balance;
}
.pn-care-chat { display: flex; flex: 1; flex-direction: column; min-width: 0; background: var(--pn-white); }
.pn-care .pn-care-status {
  min-height: 20px;
  margin: 0 0 12px;
  color: var(--pn-muted);
  font-size: 13px;
  line-height: 20px;
  text-align: center;
}
.pn-care-status[data-status="online"]::before {
  content: "";
  display: inline-block;
  width: 7px;
  height: 7px;
  margin-right: 7px;
  border-radius: 50%;
  background: #277043;
}
.pn-care-body { position: relative; flex: 1; min-height: 330px; overflow: hidden; background: var(--pn-white); }
.pn-care-stage { position: absolute; inset: 0; }
.pn-care-embed { width: 100%; height: 100%; min-height: 330px; opacity: 0; }
.pn-care-chat[data-load="ready"] .pn-care-embed { opacity: 1; }
.pn-care-feedback {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 24px;
  background: var(--pn-white);
  text-align: center;
}
.pn-care-spinner {
  width: 26px;
  height: 26px;
  border: 2px solid var(--pn-line);
  border-top-color: var(--pn-accent);
  border-radius: 50%;
  animation: pn-care-spin .9s linear infinite;
}
.pn-care .pn-care-message { max-width: 38ch; margin: 20px 0; color: var(--pn-muted); font-size: 15px; line-height: 1.5; }
.pn-care-recovery { display: flex; flex-wrap: wrap; align-items: center; justify-content: center; gap: 16px 24px; }
.pn-care-recovery button { cursor: pointer; }
.pn-care-recovery button:hover { background: var(--pn-deep); border-color: var(--pn-deep); }
.pn-care-recovery a, .pn-care noscript a { color: var(--pn-ink); text-decoration: underline; text-underline-offset: 3px; overflow-wrap: anywhere; }
.pn-care noscript p { padding: 20px; text-align: center; }
.pn-care-footer {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: center;
  gap: 4px 20px;
  min-height: var(--pn-care-footer-height);
  padding: 8px 20px;
  color: var(--pn-muted);
  font-size: 12px;
  line-height: 1.5;
}
.pn-care-footer a { display: inline-flex; align-items: center; min-height: 28px; color: inherit; text-underline-offset: 3px; }
.pn-care-footer nav { display: flex; gap: 16px; }
.pn-care-footer a:hover { color: var(--pn-ink); text-decoration: underline; }
@keyframes pn-care-spin { to { transform: rotate(360deg); } }
@media (max-width: 782px) {
  .pn-support-page.admin-bar { --pn-care-admin-height: 46px; }
}
@media (max-width: 1100px) {
  /* This dedicated conversation has its own exit; keep the shared dock off the composer. */
  .pn-site.pn-support-page { --pn-care-header-height: 56px; --pn-dock-height: 0px; padding-bottom: 0; }
  .pn-support-page .pn-mobile-dock { display: none; }
  .pn-care-header { gap: 16px; padding: 6px 16px; }
  .pn-care-brand img { width: 100px; max-height: 36px; }
  .pn-care-back { gap: 6px; font-size: 13px; }
  .pn-care-layout { padding-inline: 16px; }
  .pn-care-intro { padding: 8px 0; }
  .pn-care .pn-care-intro h1 { font-size: 22px; line-height: 1.15; letter-spacing: -.035em; }
  .pn-care .pn-care-intro p { max-width: none; margin-top: 4px; font-size: 13px; line-height: 1.4; }
  .pn-care-intro-full { display: none; }
  .pn-care-intro-short { display: inline; }
  .pn-care .pn-care-status { min-height: 18px; margin-bottom: 4px; font-size: 12px; line-height: 18px; }
  .pn-care-feedback { padding: 20px 12px; }
}
@media (prefers-reduced-motion: reduce) {
  .pn-care-spinner { animation: none; }
  .pn-care .pn-button { transition: none; }
}